Minutes

Meeting: CDSA meeting

Date: Monday, 11 February 2008

Present: Diane Broom, Vanessa Nicholson, Graham Smith, Matthew Law,
Gerry Bowell, Michael Beaver, Sarah Scott, Colin Overton.

Apologies:

No.

ITEM

ACTION

Minutes of previous meeting.

· It is difficult to move members on before kick off, we will monitor the situation.

· Cobham Training Sessions are held behind closed doors, only people who are invited are able to attend such as Sponsors and occasionally competition winners.

· Radar Locks are now being installed throughout the stadium to disabled toilets.

· CDSA website will have a new Logo, this will be available to Matthew for specific use.

· Revamp of CDSA site will be an on going item.

· Information about away club tickets, we need to check with away clubs to find out what information we can use.

· Yellow paint in West Lower – been no further problems

Matters Arising.

Change of CDSA Committee.

We will send letters to all Disabled Members and Season Ticket Holders. Also information will be put on the website www.chelseafc.com in disabled tickets. We also discussed that the new members of the CDSA will be invited our next meeting to do a transitional hand over. We are looking at drawing up some documentation to show what the CDSA have achieved over the last 2 years. Passed CDSA members are allowed to re-apply.

Ticketing Policy “Tweaks”

Everyone seems pretty happy with the current policy; we will address the new policy with any amendment at the next CDSA meeting.

DB/GS

Match Day Food Counters.

We are just awaiting confirmation from our catering department, but do not see there being a problem in having the mobile food service in the West Stand.

Disabled Member to purchase additional tickets.

All disabled season ticket holders/members are able to purchase addition tickets for matches as other members, but only when tickets are on sale for additional tickets to all season ticket holders/members. These tickets will be allocated in the non-disabled areas, all tickets are subject to availability.

Can Stewards make people be seated after a goal is scored.

Once goals are scored and play is commencing stewards do make an effort to get people sat down as soon as possible so that the game is visible to everyone.

Will radar locks be in the MHU and EL?

Radar Locks are being installed in all areas of the grounds.

Imbalance in prices for away games on website.

Each club has their own ticketing policy and prices, this means the allocation allocated and ticket prices will depend on the away club. The question was asked how members find out if they have been successful or not. Unsuccessful applications are notified by letter or email. Otherwise if a person is successful they will automatically receive the tickets they have requested.

Run-through NADS Report.

Unable to go through as representative was unable to attend meeting.

Access to East Stand Concourse to eat and shelter.

There is no longer a platform as this area is now used as a police look out point and the relocation of catering outlets We appointed the mobile food service to accommodate our Disabled members.

Any Other Business.

Having the bookies near the disabled entrance causes problems with congestion. Graham suggested finding out if they could provide a mobile service so that disabled members can use it and to help eliminate the crowds.
Matthew wanted to find out why he could not hold events for Disabled members, as a representative for Liverpool LDSA said that they do. As Matthew has previously asked if he able too. Matthew wants to know why they can and he’s not able. All clubs have their own rules and regulations,
Colin Overton passed on a Thank-you letter for a steward saying how helpful the steward had been. Everyone in the room agreed about how helpful the stewards are towards them.